We know trusting an online platform with your personal information is a big deal. This Privacy Policy explains exactly what data Piso Game collects from you, why we collect it, how it's used, and the rights you have over it — written plainly so you don't need a lawyer to understand it.
Six key areas every Piso Game player should understand before and after registration.
Personal details, payment information, device data, and behavioral data — we list every category we collect and explain exactly why each one is necessary for running a licensed gaming platform.
Account management, fraud prevention, regulatory compliance, responsible gaming tools, and (where you've opted in) promotional communications. No vague "improve our services" language without explanation.
Piso Game does not sell your personal data. We share it only with regulated service providers, law enforcement when legally required, and PAGCOR as our licensing authority — always within defined limits.
Bank-grade SSL encryption, PCI-DSS compliant payment processing, role-based internal access controls, and regular security audits. Your data security is treated as infrastructure, not a feature.
How Piso Game uses cookies to keep your session active, remember your preferences, and understand platform usage — plus how to manage or disable cookies on your device.
Under the Philippine Data Privacy Act, you have the right to access, correct, object to, and erase your personal data. We explain how to exercise each right and what response timeline to expect.
This Privacy Policy applies to all personal data collected by Piso Game through pisogame.click and all associated services. It should be read alongside our Terms and Conditions. By using Piso Game, you consent to the data practices described in this document. If you have questions, contact us at support@pisogame.click.
Piso Game ("we," "us," "the Platform") takes your privacy seriously. This Privacy Policy explains how Piso Game collects, uses, stores, and protects the personal information of players and visitors who use our services at pisogame.click. It is written in compliance with the Philippine Data Privacy Act of 2012 (Republic Act 10173) and its Implementing Rules and Regulations.
As a licensed gaming platform operating under PAGCOR, Piso Game is both legally and ethically obligated to handle your personal data responsibly. We don't treat data privacy as a checkbox exercise — it's a genuine part of how we operate, because Filipino players deserve to know that the platform they trust with their money also treats their personal information with the same level of care.
This policy applies to all users of Piso Game regardless of how they access the platform — desktop browser, mobile browser, or any future Piso Game application. It covers data collected during registration, gameplay, deposits, withdrawals, customer support interactions, and general site navigation.
Data Controller: Piso Game (pisogame.click) is the data controller responsible for your personal information. All inquiries, correction requests, and erasure requests can be directed to our Data Privacy Officer at support@pisogame.click.
Piso Game collects personal data from you in two ways: information you provide directly, and data collected automatically as you use the platform.
Information you provide directly:
Data collected automatically:
Piso Game does not collect sensitive personal information such as biometric data, health information, or political or religious affiliation unless specifically required by law and with your explicit consent. We do not have access to your full payment card numbers — these are processed exclusively by our PCI-DSS certified payment partners.
Piso Game uses your personal data only for the following purposes:
| Purpose | Data Used | Why It's Necessary |
|---|---|---|
| Account registration & management | Name, email, mobile number, date of birth | To create and maintain your Piso Game player account |
| Age and identity verification (KYC) | Government ID, address, date of birth | PAGCOR license and AMLA legal requirement |
| Payment processing | Payment method details, transaction records | To process deposits and withdrawals securely |
| Fraud prevention and security | IP address, device data, behavioral patterns | To detect and prevent unauthorized access and fraud |
| Regulatory compliance | Transaction history, KYC documents | PAGCOR licensing requirements and AMLA obligations |
| Responsible gaming tools | Betting history, deposit and loss patterns | To identify at-risk behavior and apply protective measures |
| Customer support | Communications, account data | To resolve queries and complaints effectively |
| Marketing communications | Email address, mobile number, preferences | Only where you have opted in — see Section 12 |
| Platform improvement | Aggregated, anonymized usage data | To improve game performance, UX, and stability |
Piso Game does not use automated decision-making that produces legal or similarly significant effects on players without human review. Any automated flags — such as unusual betting patterns or fraud indicators — are reviewed by our compliance team before any account action is taken.
Under the Philippine Data Privacy Act of 2012, Piso Game processes your personal data on the following legal bases:
Piso Game does not sell, rent, or trade your personal data to third parties for their own commercial purposes. Full stop. We share personal data only in the circumstances described below, and only to the extent necessary for the specific purpose.
All third parties who process data on behalf of Piso Game are contractually required to maintain confidentiality, implement appropriate security measures, and use the data only for the purpose for which it was shared. We conduct periodic reviews of our third-party data processors.
Piso Game implements multiple layers of technical and organizational security measures to protect your personal data against unauthorized access, loss, alteration, or disclosure. These include:
Despite these measures, no internet-based platform can guarantee absolute security. If you have reason to believe your Piso Game account has been accessed without your authorization, contact us immediately at support@pisogame.click so we can investigate and protect your account.
In the event of a personal data breach that is likely to result in high risk to your rights and freedoms, Piso Game will notify affected players and the National Privacy Commission within the timeframes required under Philippine law.
Piso Game retains your personal data only for as long as necessary for the purposes it was collected, or as required by applicable law and regulatory obligations.
When data reaches the end of its retention period, Piso Game securely destroys it through certified deletion processes. Data held in backup systems is also purged within the applicable backup rotation cycle.
Piso Game uses cookies and similar tracking technologies to operate the platform, maintain your login session, remember your preferences, and understand how the site is used. Here's what we use and why:
You can manage cookie preferences through your browser settings. Most modern browsers allow you to block or delete cookies. Note that disabling strictly necessary cookies will affect your ability to use Piso Game — you may not be able to stay logged in or complete transactions.
No third-party ad tracking: Piso Game does not use third-party advertising tracking cookies or share behavioral data with advertising networks. The data collected through analytics cookies is used exclusively to improve Piso Game's own platform.
As a Philippine player and data subject under Republic Act 10173, you have the following rights with respect to your personal data held by Piso Game. These rights are genuine — not just listed to satisfy regulators — and we have processes in place to honor each one.
You can request a copy of the personal data Piso Game holds about you at any time. We will provide this within 15 business days of a verified request, at no cost for the first request in any 12-month period.
If your personal data held by Piso Game is inaccurate or incomplete, you have the right to have it corrected. You can update most personal details directly in your account settings. For name or ID document corrections, contact support.
You may request deletion of your personal data when it is no longer necessary for the purpose it was collected, or if you withdraw consent for non-essential processing. Note that legal and regulatory retention obligations may prevent immediate full deletion of some records.
You have the right to object to the processing of your data for direct marketing purposes at any time. You can also object to other processing based on legitimate interest grounds. We will stop processing unless we have compelling legitimate grounds to continue.
You can request your personal data in a structured, commonly used, machine-readable format (such as CSV or JSON) so that you can transfer it to another service. This applies to data you provided to Piso Game directly and that we process based on your consent or a contract.
If you believe Piso Game has mishandled your personal data, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines. We strongly encourage you to contact us first — we want to resolve any issue directly and promptly.
To exercise any of these rights, contact our Data Privacy Officer at support@pisogame.click. We will respond within 15 business days of receiving a verified request. Identity verification may be required before processing rights requests.
Piso Game is strictly for adults aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. Our registration process includes date-of-birth collection and age verification as mandatory steps precisely for this reason.
If Piso Game becomes aware that personal data has been collected from a person under 18, we will delete that data immediately and close the associated account. If you are a parent or guardian and believe your child has registered on Piso Game, please contact us immediately at support@pisogame.click.
Some of Piso Game's technology infrastructure and service providers are located outside the Philippines — including cloud hosting providers and cybersecurity services. Where personal data is transferred outside the Philippines, Piso Game ensures that appropriate safeguards are in place to protect your data to a standard equivalent to Philippine data protection law.
These safeguards include binding contractual clauses with data processors, ensuring that any overseas recipient is in a country with adequate data protection laws, or obtaining your explicit consent where required. Piso Game does not transfer personal data to countries or organizations that cannot provide adequate data protection guarantees.
Where cross-border data transfers occur, they are limited to service providers who support the delivery of Piso Game's platform — such as cloud infrastructure and cybersecurity tools. No personal data is transferred to third parties for marketing or commercial purposes outside the Philippines.
Piso Game will only send you promotional emails, SMS messages, or push notifications if you have explicitly opted in to receive them during registration or through your account settings. Marketing communications may include information about new games, promotions, bonuses, and events on Piso Game.
You can opt out of marketing communications at any time by:
Opting out of marketing communications will not affect your access to Piso Game's services or any transactional communications — we will still send you account-related messages such as deposit confirmations, withdrawal notices, and security alerts, as these are necessary for the operation of your account.
Piso Game may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or regulatory requirements. When we make material changes, we will notify registered players via email and/or a clear notice displayed on the platform upon login. The updated policy will be posted on this page with a revised "Last Updated" date.
Your continued use of Piso Game after the effective date of any Privacy Policy update constitutes your acceptance of the revised policy. If you do not agree with the updated policy, you should stop using the platform and request account closure and data deletion by contacting us at support@pisogame.click.
Commitment: We will always give registered Piso Game players at least 7 days' notice of material changes to this Privacy Policy before they take effect, except where immediate changes are required by law.
If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how Piso Game has handled your personal information, please get in touch:
Piso Game will acknowledge your privacy request within 3 business days and resolve it within 15 business days. For complex requests, we may require additional time — we will inform you if this is the case.
If you are not satisfied with Piso Game's response to your privacy concern, you have the right to escalate to the National Privacy Commission of the Philippines (privacy.gov.ph). Their contact details are available on the NPC's official website.
This Privacy Policy was last updated in June 2025 and supersedes all previous versions. Piso Game, pisogame.click. All rights reserved.
PAGCOR licensed, Data Privacy Act compliant, and built to protect Filipino players. Register free today and experience the difference.