Legal · Transparent · Philippine Law Compliant

Piso Game Terms and Conditions — Know the Rules Before You Play

These Terms and Conditions govern your use of Piso Game — from creating your account to placing bets, collecting winnings, and withdrawing funds. Reading them fully is worth your time. They protect both you and us.

Last updated: June 2025 PAGCOR Licensed Platform Applies to all Philippine players
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What These Terms Cover

A quick overview before you read the full document — six areas every Piso Game player should understand.

Account Registration & Eligibility

Who can open an account on Piso Game, what information is required, and what happens if you provide false details. One account per person — strictly enforced.

Deposits, Withdrawals & Funds

How your money is handled on Piso Game — deposit methods, processing times, withdrawal conditions, and what happens to dormant account balances.

Bonuses & Promotions

Wagering requirements, eligibility rules, bonus expiry conditions, and how Piso Game handles abuse of promotional offers. Read this section carefully before claiming any bonus.

Betting Rules & Game Conduct

Accepted bet types, how disputes are resolved, what happens during a technical failure, and Piso Game's right to void bets under defined circumstances.

Account Security & Responsibility

Your responsibility to protect your login credentials, what to do if your account is compromised, and Piso Game's liability limits in cases of unauthorized access.

Account Suspension & Closure

Grounds for account suspension or permanent closure on Piso Game — including fraud, multi-accounting, bonus abuse, and failure to pass identity verification.

Please read these Terms and Conditions carefully. By registering an account or using any service on Piso Game, you confirm that you have read, understood, and agreed to be bound by all the terms below. If you do not agree, do not use the platform. For responsible gaming tools, visit our Responsible Gaming page. For privacy-related questions, see our Privacy Policy.

1 Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player," "User," "you") and Piso Game ("we," "us," "the Platform") governing your access to and use of all services offered at pisogame.click, including but not limited to sports betting, live casino games, poker, virtual sports, and all related features and promotions.

By registering an account on Piso Game, making a deposit, or placing any bet, you acknowledge that you have read and fully understood these Terms and that you agree to comply with them. These Terms apply to all players regardless of the device, browser, or application used to access Piso Game.

These Terms should be read alongside our Privacy Policy and Responsible Gaming Policy, both of which form part of the overall agreement between you and Piso Game.

Plain-language summary: Using Piso Game in any way — even just browsing while logged in — means you've accepted these terms. Make sure you've read them before you deposit or bet anything.

2 Eligibility

To open and maintain an account on Piso Game, you must meet all of the following requirements at the time of registration and on an ongoing basis:

  • You must be at least 18 years of age. Piso Game is strictly prohibited to minors. We reserve the right to request age verification documentation at any time.
  • You must be physically located in a jurisdiction where online gambling is legally permitted. Piso Game primarily serves players in the Philippines under its PAGCOR license.
  • You must not be on any self-exclusion list maintained by Piso Game or any affiliated regulatory body.
  • You must not be acting as an agent or proxy for another person in opening or operating an account.
  • You must have full legal capacity to enter into a binding agreement under Philippine law.

Piso Game reserves the right to request proof of age, identity, and residence at any time. Failure to provide satisfactory documentation within a reasonable period may result in account restriction or closure and forfeiture of pending withdrawals until verification is complete.

Employees of Piso Game, its affiliates, technology partners, and their immediate family members are not eligible to open player accounts or participate in promotions on Piso Game.

3 Account Registration

Each eligible person may open only one (1) account on Piso Game. Opening multiple accounts — whether using the same or different personal details, payment methods, or devices — constitutes a serious violation of these Terms and will result in the suspension of all related accounts and forfeiture of all balances.

When registering on Piso Game, you are required to provide accurate, complete, and current information including your full legal name, date of birth, email address, and mobile number. You must update your information promptly if any of these details change.

Providing false registration information — including falsifying your age, identity, or location — is a material breach of these Terms. Piso Game reserves the right to close any account found to have been registered with false information, with all balances forfeited to the extent permitted by applicable law.

KYC Verification: Piso Game operates Know Your Customer (KYC) procedures in compliance with Philippine AMLA requirements. You may be asked to submit a government-issued ID, proof of address, and/or source of funds documentation. Accounts that do not complete KYC verification may have deposit and withdrawal limits applied until verification is completed.

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4 Account Security

You are solely responsible for maintaining the confidentiality of your Piso Game account credentials — your username, password, and any two-factor authentication codes. You must not share your login details with any other person, and you must take reasonable steps to prevent unauthorized access to your account.

Piso Game will never contact you to ask for your password via email, live chat, phone, or any other channel. If you receive such a request, it is not from Piso Game and should be reported to us immediately at support@pisogame.click.

If you suspect that your account has been accessed without your authorization, you must notify Piso Game immediately. We will investigate and take appropriate action, which may include temporary suspension of the account to prevent further unauthorized use. However, Piso Game's liability for losses resulting from unauthorized access where you have been negligent in protecting your credentials is limited.

All transactions made through a valid login session on Piso Game are considered authorized transactions. If your account shows activity you did not initiate, report it immediately.

5 Deposits & Payments

Piso Game accepts deposits from Filipino players via the following payment methods: GCash, Maya, GrabPay, Coins.ph, InstaPay, PESONet bank transfer, BDO Online Banking, BPI Online, UnionBank Online, and Visa/Mastercard debit or credit cards. All accepted deposit currencies are Philippine Pesos (₱).

The minimum deposit amount on Piso Game is ₱50. There is no platform fee charged on deposits; however, your payment provider may impose their own transaction charges, for which Piso Game takes no responsibility.

Funds you deposit on Piso Game may only be used for placing bets and participating in promotions on the platform. You may not deposit funds for any other purpose. Piso Game does not act as a banking institution and is not licensed to provide financial services beyond the scope of its PAGCOR gaming license.

Piso Game uses commercially reasonable measures to protect deposited funds. Player funds are held in accounts separate from Piso Game's operational funds. However, in the event of insolvency, player funds may not be fully protected — please read our full deposit protection policy in your account dashboard for details.

All deposits must be funded from payment methods registered in your own name. Third-party deposits are not permitted. Any deposit found to originate from a payment source not belonging to the account holder will be flagged for review and may result in account suspension.

6 Withdrawals

You may request a withdrawal from your Piso Game account balance at any time, subject to the conditions in this section. All withdrawal requests are processed in Philippine Pesos (₱).

The minimum withdrawal amount on Piso Game is ₱100. Withdrawals are processed to the same payment method used for the corresponding deposit, in accordance with anti-money laundering best practices.

Piso Game targets the following processing times for withdrawal requests: GCash and Maya withdrawals are typically completed within 5 minutes of approval during operating hours. InstaPay and PESONet transfers are processed within 1–24 hours. Card withdrawals may take 3–5 business days depending on the issuing bank.

Before your first withdrawal can be processed, your account must have completed KYC identity verification. Withdrawal requests from unverified accounts will be held in a pending state until verification is completed. Piso Game is not liable for any delays caused by incomplete account verification.

In cases where Piso Game has reasonable grounds to suspect fraudulent activity, money laundering, or breach of these Terms, withdrawal processing may be suspended pending investigation. Piso Game will notify you of any such hold within a reasonable timeframe.

Inactive Account Policy: Accounts that have been inactive (no login, bet, deposit, or withdrawal) for a continuous period of 12 months are classified as dormant on Piso Game. An inactivity fee of ₱50 per month may be applied to dormant account balances after the 12-month period. You will be notified by email before any inactivity fee is applied.

7 Bonuses & Promotions

Piso Game offers various bonuses and promotional offers to eligible players from time to time, including welcome bonuses, reload bonuses, cashback promotions, and the Refer a Friend program. All bonuses are subject to specific terms that are published alongside each offer in your account dashboard or on the relevant promotions page.

Unless otherwise stated in a specific offer's terms, all bonuses on Piso Game are subject to a wagering requirement (turnover requirement) before they or any associated winnings can be withdrawn. The standard wagering requirement on Piso Game is 20x the bonus amount, unless a specific promotion states otherwise.

  • Bonus funds must be used before real-money funds in your balance by default, unless your account settings specify otherwise.
  • Bonuses expire after 30 days from the date of crediting unless the specific promotion states a different expiry period. Expired bonuses and any associated winnings are forfeited automatically.
  • Piso Game reserves the right to amend, suspend, or withdraw any bonus or promotional offer at any time with reasonable notice to affected players.
  • Players found to be abusing bonus offers — including through multi-accounting, coordinated betting to exploit offers, or providing false information to claim bonuses — will have their bonuses voided and their accounts reviewed for potential suspension.
  • Referral bonuses under the Refer a Friend program are subject to the specific terms published on that page.

Piso Game's decision on all bonus-related matters is final.

8 Betting Rules

All bets placed on Piso Game are final once confirmed. You cannot cancel or amend a bet after it has been accepted by the platform, except where the specific game or sport rules explicitly permit in-play cash-out functionality.

Piso Game reserves the right to void any bet under the following circumstances:

  • The bet was placed in error due to a technical glitch or pricing error on the platform.
  • The event or market on which the bet was placed was listed incorrectly.
  • Piso Game has reasonable grounds to believe the bet was placed with knowledge of an unfair advantage or insider information.
  • The event was cancelled, postponed, or abandoned before the market settled according to the applicable sport's rules.
  • The bet was placed in breach of these Terms or Piso Game's betting rules applicable to the specific sport or game.

In the case of any dispute about the result of a game or sporting event, the official result as recognized by the relevant governing body will be used for settlement purposes on Piso Game. For live casino games, the result recorded by the live dealer system at the time of the hand or round is final.

Technical malfunctions during a game session — such as a disconnection or server error — may result in the bet being voided and the stake being returned to your balance, at Piso Game's discretion. Results that were fully and correctly concluded before a technical failure are not affected.

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9 Prohibited Conduct

The following conduct is strictly prohibited on Piso Game and may result in immediate account suspension, forfeiture of balances, and where applicable, referral to law enforcement authorities:

  • Opening more than one account on Piso Game, whether under your own name or using another person's identity.
  • Using automated software, bots, scripts, or other technological tools to gain an unfair advantage in games or betting markets.
  • Engaging in match-fixing, collusion with other players, or any form of cheating in poker, live casino games, or sports betting.
  • Using Piso Game to launder money or process funds derived from illegal activity.
  • Chargebacks or reversal of deposits after related winnings have been withdrawn — this constitutes fraud and will be pursued through appropriate legal channels.
  • Sharing accounts with other individuals, allowing other people to operate your account, or acting as a proxy bettor for another person.
  • Exploiting software errors, bugs, or undisclosed vulnerabilities for financial gain. Any winnings gained this way are void and must be returned.
  • Threatening, harassing, or abusing Piso Game staff or other players through any communication channel.

10 Intellectual Property

All content on Piso Game — including but not limited to the website design, graphics, logos, software, text, game interfaces, and promotional materials — is the exclusive property of Piso Game or its licensed content providers. These materials are protected by Philippine intellectual property law and applicable international copyright and trademark law.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use Piso Game for personal entertainment purposes only. You may not copy, reproduce, distribute, modify, create derivative works of, or commercially exploit any content from Piso Game without explicit prior written consent.

11 Privacy & Data

Piso Game collects, processes, and stores your personal information in accordance with the Philippine Data Privacy Act of 2012 (Republic Act 10173) and its implementing rules and regulations. The full details of how your data is used, stored, and protected are set out in our Privacy Policy, which forms an integral part of these Terms.

By registering on Piso Game, you consent to the collection and processing of your personal data for the purposes described in the Privacy Policy — including account management, identity verification, fraud prevention, regulatory compliance, and (where you have opted in) marketing communications.

12 Responsible Gaming

Piso Game is committed to promoting responsible gaming practices. We provide a range of tools to help players manage their activity, including deposit limits, session time limits, cooling-off periods, and self-exclusion. These tools are available in your account settings and are described in detail on our Responsible Gaming page.

Piso Game is for entertainment purposes only. If you believe your gambling is becoming a problem — or if someone close to you has raised concerns about your gaming habits — please use our self-exclusion tools or contact our responsible gaming support team. We take every such request seriously and all self-exclusions are processed promptly.

Gambling should never be seen as a way to make income or recover financial losses. If you are experiencing financial difficulty, please seek help before continuing to use Piso Game. Self-exclusion requests are irreversible for the selected period. Visit our Responsible Gaming page for full details and support resources.

13 Limitation of Liability

To the maximum extent permitted by applicable Philippine law, Piso Game's total liability to any individual player in respect of any claims arising from these Terms or the use of the platform shall not exceed the total net deposits made by that player to Piso Game in the thirty (30) days immediately preceding the event giving rise to the claim.

Piso Game is not liable for:

  • Loss of profits, revenue, data, goodwill, or any consequential or indirect losses arising from your use of Piso Game.
  • Interruptions to service caused by maintenance, technical failures, third-party service outages, or circumstances beyond Piso Game's reasonable control.
  • Losses arising from your failure to comply with account security obligations set out in Section 4 of these Terms.
  • Any content or information provided by third parties accessed through or linked from Piso Game.

Nothing in these Terms excludes or limits Piso Game's liability for death or personal injury caused by our negligence, fraud, or any other matter that cannot be excluded under applicable law.

14 Governing Law & Jurisdiction

These Terms and Conditions are governed by and construed in accordance with the laws of the Republic of the Philippines. Any dispute arising out of or in connection with these Terms that cannot be resolved through our internal dispute resolution process shall be subject to the exclusive jurisdiction of the competent courts located in Metro Manila, Philippines.

Piso Game operates under a license issued by the Philippine Amusement and Gaming Corporation (PAGCOR). All gaming activities on Piso Game are conducted in compliance with PAGCOR regulations and applicable Philippine gaming law. In cases of conflict between these Terms and applicable law, the applicable law takes precedence.

15 Amendments to These Terms

Piso Game reserves the right to amend, update, or replace these Terms and Conditions at any time. When material changes are made, we will notify registered players via email and/or a prominent notice displayed upon login. The updated Terms will be published on this page with a revised "Last Updated" date.

Your continued use of Piso Game after the effective date of any changes constitutes your acceptance of the revised Terms. If you do not agree with the updated Terms, you should stop using the platform and contact us to close your account and withdraw your remaining balance.

Our commitment: Piso Game will always give players at least 7 days' notice of material changes to these Terms before they take effect, except where immediate changes are required to comply with applicable law or regulatory requirements.

16 Contact & Complaints

If you have a question about these Terms, a complaint about your experience on Piso Game, or a dispute related to a bet or transaction, please contact us through one of the following channels:

  • Email: support@pisogame.click — responses within 2 hours during operating hours
  • Live Chat: Available 24/7 through the chat function in your logged-in account dashboard
  • FAQ: Visit pisogame.click/faq for answers to the most common questions

Piso Game aims to resolve all complaints within 5 working days. If your complaint is not resolved to your satisfaction through our internal process, you may escalate the matter to PAGCOR as the relevant licensing authority. Contact details for PAGCOR are available on their official website.

These Terms and Conditions were last updated in June 2025 and supersede all previous versions. Piso Game, pisogame.click. All rights reserved.

You've Read the Rules — Now It's Time to Play on Piso Game

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